Inquiries to franchisees and partners
Caution
Must read! No deposits through ATM machines or open banking!
- Precautions when charging payda
- Must Read! Prohibition of Deposits via ATM Machines and Open Banking. Deposits made through ATMs and open banking are credited under a different depositor's name and are not automatically processed. In such cases, our company cannot process recharges through customer service, and refunds are only provided through an account in your own name after internal review The inspection time may be delayed up to 24 hours based on maximum business hours, and refunds may be restricted if fraudulent transactions are suspected.
Our company recommends using internet banking and mobile banking, excluding open banking, for smooth charging processing. Please take note of this to ensure a convenient experience .
- Thank you -
Important Notice Regarding Deposits and Withdrawals
PAYDA plans to conduct weekly server maintenance as follows to ensure stable service provision.
Please note that access to services and the recharge transfer service will be temporarily suspended during the specified time. We ask for your understanding.
We will make further efforts to reduce system errors and malfunctions and to provide better services and information.
- Precautions when charging payda
- When charging, if the deposit is made to a different account of the same member other than the registered account, the charge will not be processed.
- If you do not apply for recharge and deposit money into the account you received when applying for recharge, the recharge will not be processed, and the application will go through an internal inspection process during business hours (excluding weekends) and you will be notified of the processing result 24 hours later.
[Precautions related to withdrawal]
The waiting time for deposit requests for Payda recharge has been shortened as above.
After the waiting period has passed, deposits will not be processed.
[Bank deposit time for charging processing]
[Precautions related to withdrawal]
We hope that all members will take note of the above precautions and use them accordingly.
- Thank you -
Regular Server Maintenance Notice
PAYDA plans to conduct weekly server maintenance as follows to ensure stable service provision.
Please note that access to services and the recharge transfer service will be temporarily suspended during the specified time. We ask for your understanding.
We will make further efforts to reduce system errors and malfunctions and to provide better services and information.
- Date and Time : Every Monday
- Time : 09:00 ~ 09:30 30 minutes
Please note that the above schedule is subject to change depending on key schedules and progress of work.
We will notify you through announcements if there are any changes to the scheduled server maintenance time due to major schedules and progress.
- Thank you -
Information
PAYDA Authentication Method Update
To improve convenience and security, we have updated the authentication methods as follows.
- ① OTP Authentication : same as before
- ② Phone Verification Code : A verification code containing random numbers will be sent via SMS to your verified phone. You must enter the code within 5 minutes to complete verification.
- ③ Simple PIN Authentication : When first selected, register a 6-digit PIN. After registration, you can authenticate transfers using this PIN.
- * Google OTP registration is mandatory once when registering bank transfer accounts.
- * Additional identity verification added at first login.
- * Phone verification applies after identity verification during login.
- [Effective Dates]
- - February 24, 2025 ~ February 25, 2025
- Thank you -
Information on remittance between members
Hello, this is Payda.
To prevent damage from financial fraud, security updates and remittance limits have been restricted as follows.
- Member > Member Transfer 300,000 per day pay
- Members > Remittance to affiliated stores is same as before
Please refer to the notice for more details.
- Thank you -
Information on bank transfer delay system
As damage from charging agencies, account rentals, voice phishing, etc. has recently increased, we would like to implement a '24-hour asset bank transfer delay system' to prevent and prevent 'telecommunication financial fraud'.
We would appreciate it if you could refer to the information below for application timing and standards.
- [적용 시점]
- - Applicable from 09:00 on Thursday, April 11, 2024
- [적용 기준]
- - When charging PAY, the PAY held can be transferred to the bank 24 hours later based on the normal charging time.
- - The 24-hour delay period for bank transfers may change according to internal policy, and advance notice will be provided in case of change
- Thank you -
Notice
Notice of New Member Usage Limit
Hello, this is Payda. We sincerely thank our customers who always use our services. Due to requests related to the banking computer system, we would like to inform you that the use limits for new members will be temporarily adjusted.
- Applies to: New Members
- Changes: Usage Limit adjustment
- Daily Recharge : 2,000,000 pay
- Daily Withdrawal : 1,000,000 pay
We are doing our best to provide our customers with smooth service, but we sincerely apologize for any inconvenience caused by unavoidable measures. We will strive to provide more stable services.
We apologize for the inconvenience..
- Thank you -
Important Notice
Bank Strong Response to False Reports Notice
Hello, this is Payda. Recently, there has been a sharp increase in cases of people using our services normally and then maliciously reporting to the bank, so we would like to inform you as follows.
- [Stern Warning Regarding False Reports]
-
01. Intentional reporting after normal use is a clear illegal act.
- Fraud
- Obstruction of business
- Defamation of credit
.
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02. We will respond to such malicious acts as follows.
- Securing and storing relevant evidence
- Filing criminal complaints
- Pursuing civil claims for damages
- Taking legal actions such as applying for injunctions
- 03. We strongly warn you that inducing others to make false reports by instigating them may also be punished as an accomplice.
We would like to inform you that we will take strong legal action against any fraudulent activity. Customers who use our services normally can use our services with confidence, and please take special care to avoid damage caused by malicious reports.
From all attorneys at AK Law Firm
- Thank you -